Privacy Policy – Aurum Health Global

1. Introduction

Aurum Health Global (“Aurum Health Global”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of our users (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website (the “Website”) and related services.

2. Information We Collect

We collect two types of information:

a. Non-Personal Information
This includes data that does not directly identify you, such as:

  • Browser type and version
  • Device information
  • IP address (in anonymized or aggregated form where applicable)
  • Pages visited and time spent on the Website
  • General usage and analytics data

b. Personal Information
This includes information that can identify you personally, such as:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • IP address (where applicable under data protection laws)

We collect personal information only when you voluntarily provide it, including when you:

  • Contact us regarding our services
  • Book a consultation
  • Subscribe to newsletters or updates
  • Fill out forms on the Website

3. How We Use Your Information

We use your information for the following purposes:

  • Service delivery: To respond to inquiries, arrange consultations, and provide healthcare facilitation services (including IVF, surrogacy, and related programs).
  • Website improvement: To analyze usage, improve functionality, and enhance user experience.
  • Security: To detect, prevent, and address fraud, abuse, or technical issues.
  • Marketing communications: To send relevant updates, offers, or service-related information (only where permitted by law or with your consent).

4. Disclosure of Information

We may share your information with:

  • Service providers and partners who assist in delivering our services (e.g., clinics, coordinators, IT providers), subject to confidentiality and data protection obligations.
  • Legal authorities, when required to comply with applicable laws, regulations, or legal processes.
  • Business protection purposes, where necessary to enforce our rights or prevent fraud or security threats.

We do not sell your personal data to third parties.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent (where processing is based on consent)

To exercise your rights, please contact us at: info@aurumhealthglobal.com

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
However, no system is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Provide our services
  • Comply with legal and regulatory obligations

9. Third-Party Links

Our Website may contain links to external websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website indicates acceptance of the updated Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: info@aurumhealthglobal.com